Property Management
Managing rental property in Lusaka takes more time and effort than most owners anticipate. From tenant screening and rent collection to maintenance and compliance, the demands are real. BCA Properties offers tailored property and facilities management services designed to protect your investment and deliver optimised rental returns, whether you own one property or several.
- Tenant screening and placement
- Rent collection and arrears management
- Compliance and documentation
- Regular inspections and maintenance coordination
- Property marketing and vacancy management
Our Property Management Service Includes
Property Marketing
Marketing your home available for rent requires more than posting photos on social media. We use professionally taken photos and videos alongside cost-efficient, targeted strategies to attract the right tenants quickly, whether it's a 1 bedroom apartment in Lusaka or a fully furnished family home.
Tenant Screening & Placement
Understanding what tenants look for in a rental property is central to what we do. All prospective tenants go through standard, non-discriminatory background checks. Where requested, this includes clearance with the FIC. Suitable candidates are then presented for final selection before any agreements are signed.
Rent Collection & Arrears Management
We handle the full rent collection cycle: billing, collection, and payment tracking. Where tenants fall behind, we follow a systematic, lawful process to recover arrears whilst working towards an amicable resolution for both parties.
Compliance & Documentation
We prepare lease agreements and ensure your property stays compliant with all applicable obligations, including ZRA rental tax, Lusaka City Council property rates, Ministry of Lands ground rent, title deed requirements, property insurance, and any relevant operating licences.
Inspections & Maintenance
Regular property inspections are carried out at schedules agreed with tenants. For maintenance, we work from a checklist agreed upon. Smaller repairs within a pre-agreed amount are handled directly as part of our management fees. Anything beyond that is discussed with you beforehand, with recommendations from our network of trusted contractors.
Investment Advisory
We offer honest, market-informed advice on your property investment. Whether you're looking to maximise rental yields or planning for long-term returns, we can help you make better-informed decisions.
Frequently Asked Questions
Do I need to be based in Lusaka for you to manage my property?
Not at all. Many of our clients live abroad or in other parts of Zambia. We handle everything on the ground and keep you updated remotely so you don’t need to be present.
What types of properties do you manage?
We manage a broad range of properties, including houses and apartments, fully furnished apartments in Lusaka, commercial properties, and warehouses across the greater Lusaka area.
How do you handle tenants who don't pay rent on time?
We have a clear, systematic process for recovering rent arrears that operates within the law. Our priority is always to find an amicable resolution whilst protecting the landlord’s interests.
Can I choose which services I need?
Yes. We offer flexible arrangements from rent collection only through to full property management. We’ll discuss your needs and put together a package that suits your situation.
How do you market my property when it's vacant?
We use professional photography and video alongside targeted listings across relevant platforms. We also conduct a free Comparative Market Analysis (CMA) to ensure your property is priced competitively for the current Lusaka rental market.
Ready to Hand Over the Keys?
Let us handle the day-to-day whilst you focus on what matters most.